Zekza respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide when you place an order or contact us — including your name, email address, phone number, shipping and billing address, and payment details. We also automatically collect device and usage data (such as IP address, browser type, and pages viewed) through cookies and similar technologies.
How We Use Your Information
- To process, fulfill, and deliver your orders and payments
- To communicate with you about orders, support requests, and updates
- To improve our store, products, and customer experience
- To detect, prevent, and address fraud or security issues
- To send marketing emails — only if you opt in, and you can unsubscribe at any time
How We Share Your Information
We share data only with trusted partners needed to operate our store — including our e-commerce platform (Shopify), payment processors, and shipping carriers. We do not sell your personal information.
Cookies
We use cookies to keep your cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not work properly without them.
Your Privacy Rights
Depending on your location (including under the GDPR and CCPA), you may have the right to access, correct, delete, or restrict the use of your personal data, and to opt out of the sale of personal information. To exercise any of these rights, email support@zekza.com.
Data Security & Retention
We use industry-standard safeguards to protect your information and retain it only as long as necessary to fulfill orders and meet our legal obligations.
Children's Privacy
Our store is not directed to children under 16, and we do not knowingly collect personal information from them.
Contact Us
Questions about your privacy or this policy? Reach our support team:
- Email: support@zekza.com
- Phone: 813-692-0983
- Address: 1901 Blue Sage Ct
Related policies: Refund & Return Policy | Shipping Policy | Terms of Service | Contact Us
Last updated: June 20, 2026